Repair and Return

1. There is something wrong with my Nakamichi product.

If your product is not working correctly, drop us an email and let us help you with a warranty repair or replacement.

Include in the email (1) model number, (2) digital copy of the proof of purchase from an authorized retailer and (3) your shipping address.
Our warranty is valid within 1 year from the date of purchase.

2. How to pack my Nakamichi product for repair or replacement?

Use a padded envelope or box. Do NOT use a plain paper envelope which will tear during shipping and handling.

3. Does Nakamichi pay for shipping?

4. How long does it take to process the items?

Once we receive your item, we'll get sorted up to 5-7 days business days, not including shipping times.

5. Are my Nakamichi products under warranty?

Read our warranty information here.